Who is responsible for the processing of personal data?
The company responsible for the processing of personal data is Montana Colors SL (hereinafter, Montana Colors), with CIF B60556065 and address of Polígono Industrial Pla de les Vives, Calle Anaïs Nin, 6, Sant Vicenç de Castellet (CP 08295), tel . (+34) 93 833 27 60, email address [email protected], www.montanacolors.com. It is registered in the Mercantile Registry of Barcelona, in volume 27064, Folio 96, Page number 112794, Inscription 1.
Who is the Data Protection Officer?
The Data Protection Officer (DPO) is the person who oversees compliance with Montana Colors' data protection policy, ensuring that personal data is properly processed and people's rights are protected. Among their functions is to answer any questions, suggestions, complaints or claims from the people whose data is processed. You can contact the Data Protection Delegate by writing to Pol. Ind. De les Vies, Calle Anaïs Nin 6 in Sant Vicenç de Castellet (CP 08295), telephone (+34) 93 833 27 60 or by email: [email protected]
For what purpose and with what legitimacy do we process the data?
Contact. We respond to the inquiries of the people who contact us through email, contact forms on our website or by phone. We process this data with the consent of the person who has contacted us.
Customer service. We register customers and additional data that may be generated as a result of the business relationship and as users of our applications. The business relationship involves incorporating the data into accounting, billing or information to the tax administration. We process this data in compliance with contractual relationships and legal obligations.
Management of the data of our suppliers. We process the data of our suppliers from whom we obtain services or goods. We obtain the data necessary to maintain the commercial relationship and we use it solely for this purpose. We process this data in compliance with contractual relationships and legal obligations.
Information about products and services. With the authorization of our clients, contact information is used to send advertising related to our services or products. We process this data based on the consent of the person receiving the communications.
Video surveillance. In the access to our facilities, we communicate the existence of video surveillance cameras by means of approved signs. We process images to preserve the legitimate interests of our company.
Who is the data communicated to?
As a general rule we only communicate data to administrations or public powers, always in compliance with legal obligations. For billing purposes we can communicate data to banks. No data transfers are made outside the scope of the European Union (international transfer).
How long do we keep the data?
We comply as far as possible with the legal obligation to limit the period of data conservation. For this reason, data is kept only the time necessary and justified by the purpose that motivated its collection. In certain cases, such as the data contained in the accounting and billing documentation, tax regulations oblige us to save data In the case of the data that are processed based on the consent of the person in question, they are kept until this person revokes this consent. The images obtained by the video surveillance cameras are kept for a maximum of one month, although in the case of justifiable incidents, data will be kept for the time necessary to facilitate the actions of the security forces or judicial bodies.
What rights do people have in relation to the data we process?
The people whose data we process have the following rights:
Access. The right to know what personal data are being processed, why they are processed, communication with other people, the right to obtain a copy or know the expected conservation period.
To request rectification. The right to rectify inaccurate data.
To request the deletion. The right to request the deletion of the data when, among other reasons, they are not necessary for the purposes for which they were collected and justified the processing.
Request limitation of processing. In certain circumstances there is the right to request the limitation of the data processing: they will cease to be processed and will only be kept for the exercise or defense of claims.
To portability. The right to obtain personal data in a commonly used machine-readable format, and transmit them to another data controller if the interested party so decides.
To object to the processing. In adducing reasons related to their particular situation, a person may ask us to stop processing their data if it may cause harm.
How can rights be exercised or defended?
The rights that we have just enumerated can be exercised by sending a written request to Montana Colors at our postal address or by sending an email to [email protected] indicating in all cases "Protection of personal data".
If no satisfactory response has been obtained in the exercise of rights, it is possible to file a claim with the Spanish Agency for Data Protection, through the forms or other channels accessible from its website www.agpd.es.
In all cases, whether to file complaints, request clarifications or send suggestions, it is possible to contact the Data Protection Delegate by email at the address [email protected]
Montana Colors S.L.
Polígon Industrial Pla de les Vives
C / Anaïs Nin nº6, 08295, St Vicenç de Castellet. Barcelona
Email: [email protected]GENERAL TERMS AND CONDITIONS
This website is owned by MONTANA COLORS SL, CIF B60556065, located at the Polígono Industrial Pla de les Vives, Calle Anaïs Nin, 6 de Sant Vicenç de Castellet (CP 08205), telephone (+34) 93 833 27 60, email [email protected] and website www.montanacolors.com (hereinafter MONTANA COLORS).
All operations carried out between MONTANA COLORS and the client are governed by the following general conditions:
The prices indicated on the website www.montanacolors.com are detailed with the inclusion of value added tax (V.A.T.) - 4% in the case of books and magazines and 21% for other articles.
Prices do not include shipping costs, which are calculated in the shopping cart according to the shipping address and volume of the items. In the case of shipments to a non-member country of the European Union, there may be tariffs that will be applied on entry to the importing country, which are charged to the customer.
The payment of the orders will be made by credit card, debit card or Paypal. The payment results in the confirmation of the order.
Without payment, the order is not processed. When payment is confirmed, an order confirmation email is sent and the order begins to be processed.
In the case of payment by credit or debit card, the payments made will be validated by the bank and, once accepted, we will automatically receive the payment confirmation.
All the products that appear on the website specify the units that remain in stock. If available stock is not specified, the purchase can be made in the same way. In the event of supply difficulties or in the event of a lack of stock, we will inform you by email and reimburse the customer for any amount paid. The delivery period begins to be calculated when the order is formalized and the payment of the product is made.
The transport companies used for shipments of purchases made from MONTANA COLORS are TIPSA, FEDEX and UPS.
Products in stock are managed immediately after payment confirmation. If products that are not available, the order cannot be finalized.
The delivery times of the products will depend on the shipping address, up to a maximum of 12 business days. We consider business days to be Monday to Friday, excluding holidays.
We understand the delivery to have been made at the moment the client or third party indicated and authorized by the client acquires material possession of the product at the agreed delivery address. In the event that delivery is not possible when the carrier arrives at the agreed address, it will be up to the customer and the delivery service to agree on the delivery method.
In the event that there are circumstances arising from the customization of the products or unforeseen/extraordinary circumstances occur, MONTANA COLORS will inform the customer that the delivery terms may vary. If this is the case, the customer may choose to cancel the order and obtain a full refund of the amount paid.
Orders can be tracked through the transport company's own website or app.
The customer has the right to request a refund within the first 14 calendar days from receipt of the product. MONTANA COLORS provides the customer with the returns form: Download here.
In case of such a request, the reimbursement will be made by the same means by which the payment was made and within a maximum period of 5 days from receipt of the product.
The product must be returned in the same condition in which it was delivered, together with its original packaging. In case of a return, the expenses generated by the return are charged to the customer. MONTANA COLORS will bear the costs of returns caused by any error or defective products.
In orders made at the specific request of the client (specialized orders or customization of a product), the right to a return and refund is not recognized, according to article 103.c) of Royal November 16 Legislative Decree 1/2007, approved by the revised text of the General Law for the defense of consumers and users and other complementary laws.
Products purchased from MONTANA COLORS have a 2-year warranty from the date of purchase, except for those in which another term is specified. The purchase invoice is the guarantee document.
In the event of a defective product, MONTANA COLORS may offer the customer the exchange for an equivalent one, or agree to a discount or full refund of the amount paid.
In any case, as long as it is possible to replace the defective product with a correct one, we will not proceed to the refund of the amount. In this case, the shipping costs will always be covered by MONTANA COLORS.
The data that is provided will be processed by MONTANA COLORS SL, as the entity in charge of the treatment, in order to keep a record of the relationship, assuring that the customer receives our products. The data will be processed in compliance with the contractual relationship (art. 6.1.b of the General Data Protection Regulation). The data may be communicated to the Tax Administration. At any time you can exercise the rights of access, rectification, deletion, opposition to treatment, request for limitation of treatment and portability by contacting MONTANA COLORS SL (Polígono Industrial Pla de les Vives, calle Anaïs Nin 6, 08295 Sant Vicenç de Castellet ). Additional and detailed information on data protection can be consulted at www.montanacolors.com.LEGAL NOTICE
Compliance with the general information obligation of Art. 10 of Spanish Law 34/2002 of July 11 on services of the information society and electronic commerce. The owner of the website with URL www.montanacolors.com is MONTANA COLORS, S.L. (N.I.F. B-60556065), a company of Spanish nationality duly registered in the Mercantile Registry of Barcelona, on May 27, 1994, in Volume 27064, Folio 96, Page Number 112794, Registration 1 with professional address at: POL. IND. PLA DE LES VIVES C / ANAÏS NIN Nº6. SANT VICENÇ DE CASTELLET, 08295 (BARCELONA), Spain, and contact e-mail [email protected]
The contents provided by MONTANA COLORS, S.L. are subject to intellectual and industrial property rights and are the exclusive property of MONTANA COLORS, S.L. or of the natural or legal persons that are informed. By acquiring a product or service, MONTANA COLORS, S.L. does not confer on the purchaser any right of alteration, exploitation, reproduction, distribution or public communication about it, reserving MONTANA COLORS, S.L. all these rights. The assignment of the aforementioned rights will require the prior written consent of the owner thereof, so that the client may not make said content available to third parties.
The intellectual property extends, in addition to the content included in MONTANA COLORS, S.L., To its graphics, logos, designs, images and source codes used for its programming.
MONTANA COLORS, S.L. has obtained the information and materials included in the web from sources considered reliable and, although reasonable measures have been taken to ensure that the information contained is correct, MONTANA COLORS, S.L. cannot guarantee that such information is accurate, complete, up-to-date at all times and under all circumstances and, consequently, it should not be relied upon as if it were. MONTANA COLORS, S.L. expressly declines any responsibility for errors or omissions in the information contained in the pages of this website.
MONTANA COLORS, S.L. reserves the right to modify, suspend, cancel or restrict the content of the website, the links or the information obtained through it, without the need for prior notice. This, in no case, assumes any responsibility as a consequence of the incorrect use of the website that the user may carry out, both of the information and the services contained therein.
In no case will MONTANA COLORS, SL, its branches and / or work centers, its directors and / or attorneys, employees and, in general, authorized personnel be responsible for any type of damage, losses, claims or expenses of any kind, whether they come, directly or indirectly, from the use and / or dissemination of the website or from the Information acquired or accessed by or through it, or from its computer viruses, from operational failures or interruptions in the service or transmission or from failures online in the use of the web, both by direct connection and by link or other means, constituting for all legal purposes a notice to any user that these possibilities and events may occur.
MONTANA COLORS, S.L. It is not responsible for the webs that are not its own that can be accessed through links or links ("links") or for any content made available to third parties. Any use of a link or access to a non-proprietary website will be carried out at will and at the sole risk of the user. MONTANA COLORS, S.L. does not recommend or guarantee any of the Information / s obtained by or through a link, nor is it responsible for any loss, claim or damage derived from the use or misuse of a link, or the Information obtained through him, including other links or websites, the interruption in the service or access, or the attempt to use or misuse a link, both when connecting to the MONTANA COLORS, SL website as when accessing information from other websites from it.
On some occasions, this website uses "Cookies", that is, small data files that are generated on the user's computer and that allow the following information to be obtained: 1) Date and time of the last time the user visited the website; 2) Design and content that the user chose on her first visit to the web; 3) Security elements involved in controlling access to restricted areas and 4) Other similar circumstances. The user has the option to prevent the generation of cookies, by selecting the corresponding option in their browser program. However, MONTANA COLORS, S.L. is not responsible for the deactivation of the same prevents the proper functioning of the website.
Industrial and intellectual property
This website is the property of MONTANA COLORS, S.L. Intellectual Property rights and rights of exploitation and reproduction of this website, its pages, screens, the information they contain, their appearance and design, as well as the links ("hyperlinks") that are established from it to other web pages of Any subsidiary and / or controlled company of MONTANA COLORS, SL, are the exclusive property of it, unless otherwise expressly specified.
Any denomination, design and / or logo, as well as any product or service offered and reflected on this website, are trademarks duly registered by MONTANA COLORS, S.L., By its subsidiaries and / or dominated companies or by third parties. Any improper use of the same by people other than their legitimate owner and without the express and unequivocal consent of the latter may be reported and prosecuted through all existing legal means in the Spanish and / or community Legal System.
The intellectual property rights and marches of third parties are conveniently highlighted and must be respected by everyone who accesses this page, not being the responsibility of MONTANA COLORS, S.L. the use that the user can carry out in this regard, with the sole responsibility of his person.
Only for personal and private use it is allowed to download the contents, copy or print any page of this website. It is forbidden to reproduce, transmit, modify or delete the information, content or warnings on this website without the prior written authorization of MONTANA COLORS, S.L.
Applicable law and jurisdiction
These general conditions are governed by Spanish Legislation, with the Spanish Courts and Tribunals being competent to know any questions that may arise regarding the interpretation, application and compliance with them. The user, by virtue of his acceptance of the general conditions contained in this legal notice, expressly renounces any jurisdiction that, by application of the current Civil Procedure Law, may correspond to him.MAIL PRIVACY NOTICE
As provided in the European Regulation 679/2016, I inform you that your email has been incorporated into an automated file, responsible for which is Montana Colors S.L. Your data will be treated with the purpose of sending you information about our services and / or to manage the services you hire. Personal data will be kept in compliance with the statutory limitation periods that result from application. In any case, you can exercise your rights of information, access, rectification, opposition, deletion, limitation of treatment and portability of personal data through a written communication, which must attach a photocopy of the ID, to: Montana Colors SL, C/ Anaïs Nin nº6 (Pol. Ind. Pla de les Vives), 08295, Sant Vicenç de Castellet, Barcelona. This message and, where appropriate, the attached files are confidential, especially with regard to personal data, and are addressed exclusively to the referenced receiver. If you are not and have received it by mistake or have knowledge of it for any reason, please inform me by this way and proceed to destroy or delete it, and in any case refrain from using, reproducing, altering, file or communicate to third parties the present message and attached files. If for any reason I do not want to continue receiving information about my services, please let me know by email at same address or to: [email protected]